Theresa did not get back to me anymore
1) from the beginning of booking , I got 90 passengers travel the ✈️ . So that I order with description 90-100 suitcases.
2) when the truck arrive, from my eight sight, the space is not good enough for 100 suitcases 🧳. And 1/3 was occupied by his own junk such as cartoon box , tools…….etc
By the way, almost 70 suitcases were fully occupied, so that others must putting up & up level on the top. Of course the helper needed to put more effort, right ?
3) besides that the truck size, there was no lifting platform machine which can be more easier to move into the container . If your truck have the equipment, 2 of our female assistants + your 1 helper is good enough to trolley the suitcases into the container, right ?
Perhaps I should request an image of the truck 🛻 type 🤦🏼♀️🤦🏼♀️🤦🏼♀️
4) Finally , all students were drop down the hand carry bag as well. This is out of my expectation. So that I agree pay 💰extra.
5) But I had been charged extra more $150 x 3 🤔🤔. This huge amount seems not fair to us.
And at last, I have 4 men power to assist off loading the suitcases.
By the time ,I had been intimidated😥😥. Do u think, what I can do at such moment.
6) Before off loading the cases, it was falling down when opened the truck 🛻 door.
Luckily nobody was hurt.
Base on the reasons, we request for SG$150x 2 refund.
This is unreasonable charge
Reviewed
1 year ago